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Expert Answers to Your Wig & Topper Questions

Get to Know Our Hair Loss Solutions

Visit our hair loss solutions page for more information.

Wig & Topper FAQ

  • What exactly is non-surgical hair replacement, and how does it work?

    Non-surgical hair replacement is a safe, effective, and non-invasive way to restore the appearance of thicker, fuller hair without surgery or medical treatments using high-quality wigs, toppers, and hairpieces that are customized to suit your needs. Whether you're experiencing thinning, patchy hair, or total hair loss due to alopecia, chemotherapy, stress, or hormonal changes, we offer private consultations to find the right solution for you. Every piece is fitted, cut, styled, and colored (if needed) to complement your features and lifestyle—so you feel like you again.

  • What’s the difference between a wig and a topper, and which one is right for me?

    A wig covers your entire scalp and is ideal if you're experiencing full or widespread hair loss. A topper, also called a hair topper or partial hairpiece, is designed to blend in with your existing hair, adding volume and coverage in targeted areas—typically on the crown, part line, or top of the head.

    If you still have some of your natural hair and are noticing thinning in specific spots, a topper may be the best fit. If your hair loss is more extensive or you want to simplify your daily styling routine, a full wig could be the better option. During your consultation at b.LUXE, we’ll help you try on both and find what feels most comfortable and natural for you.

  • What are the pros and cons of human hair vs. synthetic wigs and toppers?

    Both human hair and synthetic options have their strengths, and the choice depends on your lifestyle, styling habits, and budget.

    Human Hair:

    Feels soft and natural to the touch

    Can be heat-styled, colored, or permed
    Offers long-term durability (with proper care)

    Requires more maintenance—similar to natural hair

    Synthetic Hair:

    Pre-styled and retains shape after washing

    Lightweight and low maintenance

    More affordable

    Limited styling and coloring flexibility (some can’t be heat-styled)

    At b.LUXE, we carry premium options in both categories, and we’ll walk you through everything during your consultation and fitting to help you make a decision that aligns with your needs.

  • Can I curl, straighten, or color my wig or topper?

    If you choose a human hair wig or topper, yes—you can use heat tools and have your piece colored by a professional with experience in alternative hair. These pieces behave like your natural hair but should still be treated gently to preserve their quality.

    Synthetic wigs and toppers are a bit different. Most synthetic hairpieces are not heat-friendly, though some models are designed to tolerate low heat. These styles come pre-set and hold their shape exceptionally well. Always check the heat tolerance with your stylist before using any tools.

  • How long will my wig or topper last?

    Lifespan depends on the type of piece and how often you wear it. Here is a conservative estimate.

    Human Hair Wigs & Toppers: 12-24 months with proper care.

    Synthetics: Wigs that are collarbone length or longer, typically last 4–6 months with regular wear, or longer if rotated with other pieces or worn occasionally.

    Short-Haired Synthetics: 6-12 months

    At b.LUXE, we’ll give you personalized care instructions and tips to help you get the most longevity from your new hairpiece. We also offer professional maintenance services to keep it looking fresh.

  • What’s involved in a hair replacement consultation?

    Your consultation is completely private and all about you. We’ll start by talking through your concerns, goals, and preferences. You’ll get the opportunity to try on different styles, colors, and fits—guided by a trained hair loss specialist. We’ll walk you through the process, explain pricing and care, and make sure you feel 100% comfortable and informed before making a decision.

    We aim to make this experience empowering—not overwhelming.

  • Will people be able to tell I’m wearing a wig or topper?

    Not when it’s professionally fitted and styled! Our expert team takes the time to customize each piece, blending it with your features, hairline, and natural texture. Whether you're going for subtle enhancement or a full transformation, we ensure it looks completely seamless and authentic. Many of our clients say their friends and family never noticed they were wearing a hairpiece—just that they looked fabulous.

  • How do I care for my wig or topper at home?

    We’ll show you exactly how to wash, dry, and store your piece during your fitting and we also maintain a YouTube . But here’s a quick breakdown:

    For human hair pieces:

    Use your specialist’s recommended shampoo and conditioner.

    Wash every 6–10 wears.

    Avoid excessive heat styling and always use heat protectant.

    Store on a wig stand or mannequin head.

    For synthetic pieces:

    Use your specialist’s recommended shampoo and conditioner.

    Wash every 6–8 wears.

    Gently pat dry and let air-dry completely.

    Keep it on a stand to maintain shape.

  • Are wigs and toppers covered by insurance or eligible for FSA/HSA? Can you help me with medical hair loss insurance paperwork?

    Yes. We often work with clients experiencing hair loss due to medical treatments such as chemotherapy, alopecia, thyroid conditions, and hormonal imbalances and just general hair loss. While insurance coverage varies, some plans may cover a cranial prosthesis (medical wig). We also accept FSA and HSA cards for payment. We frequently assist clients in navigating this process. If you have a doctor's diagnosis code, we’ll provide you with a superbill and our NPI (National Provider Identifier) to help you submit a claim for reimbursement. We also accept FSA and HSA cards for all wig and topper purchases, making it easier to use your pre-tax dollars towards .

    Our team is here to guide you every step of the way—from paperwork to peace of mind.

  • How do I get started?

    Booking a consultation is easy—just visit our Hair Loss Solutions page or give us a call at (508) 321-1624. We’ll find a time that works for you and make sure you feel welcome, safe, and supported every step of the way.

  • Need help?

    We offer refresh and maintenance appointments for cleaning, styling, or even trimming your piece (yes, wigs and toppers do need to be trimmed!)

  • Watch our wig & topper maintenance YouTube Videos

  • We're here for you every step of the way

    At b.LUXE, we believe hair is more than just style—it’s identity, confidence, and healing. Whether you're new to wigs and toppers or you’ve tried them before, we’re honored to walk this journey with you.